IN CASE OF EMERGENCY
For any tenant who rents a property which is managed by Marble Property Services please note the folllowing:
Please refer to your tenancy agreement and move in documents.
If your Landlord has a preferred contractor for repair works this will have been explained at the outset of your tenancy and details given to you.
If you find a problem out of normal office hours (Monday to Friday 9 - 6 and Saturday 9 - 12.30) please judge if this is something that can wait for the office reopening eg, dripping taps, damaged fence panels, extractor hoods or fans not working etc. If emergencey out of hours contractors are called to a non emergency your Landlord may ask you to pay the out of hours charges..
If it is a genuine emergency, eg heavy leak, loss of heating in severe cold weather, fire or break in damage, security issues, eg cannot lock an external door etc please contact a local contractor and arrange for work to be carried out to prevent damage, injury etc and arrange for invoices to be sent to us with details of the problem and contact us as soon as our offices reopen to explain the problem.
Our email adress ask@marbleproperty.co.uk is regularly checked out of hours and over weekends and bank holidays so if you need advice or assistance, please feel free to send a message with your contact details and we will endeavor to assist you
Many thanks
Marble Property Services
MARBLE PROPERTY SERVICES ARE HOLDING A CHARITY CHRISTMAS BALL IN NOVEMBER 2013
PART OF THE EVENING WILL BE A CHARITY AUCTION AND RAFFLE
We are looking for donations towards either of these and wonder if you will ask family friends and colleagues if they can assist us in any way
All proceeds will be split between Cancer Research UK and Treeops Hopice Risley Derbyshire and The Brain Tumour Charity

If you would like to make a donation you can do this through Just Giving as follows:
http://justgiving.com/marble-charityball for donations to Treetops or
http://justgiving.com/suzee-gent for donations to cancer research
http://justgiving.com/Marbleproperty-ball for donations to The Brain Tumour Trust
For more information please contact Suzee Gent or Rachel Allison on 01332 811333 or
suzeeg@marbleproperty.co.uk rachela@marbleproperty.co.uk
Marble Property Services are delighted to announce they will be hosting a Christmas Ball

All proceeds going to Cancer Research UK and Treetops Hospice in Risley, Derbyshire, plus The Brain Tumour Charity £1000 challenge

The event will take place at The Novotel Nottingham East Midlands, Bostocks Lane Long Eaton on November 23rd 2013.
Tickets can be reserved now through Marble Property Services on 01332 811333 or by contacting
Pictured from Left to Right
Rachel Allison of Marble Property Services, Alex Ward of Treetops, Suzee Gent of Marble Property Services
The evening will include a three course dinner, raffle, auction and live music, a great evening out in the run up to Christmas an all for just £25 per person!
Tickets are selling fast so dont delay!!
If you would like tickets or more information or if you or someone you know would be able to donate towards our raffle or auction, please pop into the office or contact Rachel or Suzee
Marketing your home can be stressful but before it can even start you need to choose an Estate Agent to help you.
Marble Property Services are here to offer advice and assistance throughout your buying and selling experience and can offer other services in house including mortgage advice, buildings and contents insurance, life assurance, solicitor referrals, advice on letting a property, probate valuations and much more.
We also have the Santander agency within our offices for bank acounts, credit cards, bonds, ISAs etc.

An Estate Agent should be an expert in selling properties and have experience and local knowledge to assist in our sale. Here at Marble Property Services we have experience, knowledge of the industry and local knowledge in abundance.
Why not take a look at our website for testionials received from past vendors and purchasers, word of mouth can't be beaten.

We have staff trained to National Federation of Property Professionas level, are members of the Property Ombudsman scheme and RICS.
We have our own website which is updated daily and also advertise on Rightmove, Prime Location, Zoopla and many other property portals to give your property maximum exposure.
We also utilise Social Media including Facebook and Twitter to promote not just Marble Property Services but also your property.
Our window displays and marketing materials are updated daily and we run a property of the week feature on our website, in our office , in our Santander Agency office and on Facebook.
Our team monitor the marketing of your property and will contact you with regular feedback regarding both the marketing and any viewings.
Why not call us or pop in to discuss what we can do to help you sell your property or find your dream home
PROPERTIES WANTED IN CASTLE DONINGTON
SOLD SOLD SOLD SOLD SOLD
Due to unprecedented sales levels in February, Marble Property Services urgently need further homes to sell as our mailing list is full of local buyers looking for properties in DE74.
February has seen an incredible number of property sales agreed and March seems to be following suit.
Can we help you sell your home and get you moving to pastures new this Spring?
Why not call us to arrange a Free appraisal of your property.
We have a team of friendly staff able to advise you on sales, rental, insurance, mortgages, property insurance and more!
We are on your doorstep so why not call in and see what we can do to help you!
01332 811333

SOLD!
SOLD IN 3 DAYS !!!
MARBLE PROPERTY SERVICES WERE DELIGHTED TO CONTACT THE VENDORS OF 8 BOSWORTH ROAD WITH AN OFFER ON THEIR PROPERTY
JUST 3 DAYS
AFTER MARKETING BEGAN!
Wish this was you?
Then call us on 01332 811333 for your free appraisal and free advice on how we can market your property.
Alternatively contact us at ask@marbleproperty.co.uk and one of our sales tea will be in touch to begin your sale journey!
DID YOU KNOW THAT AT MARBLE
WE OFFER MORTGAGES!
We can access the ‘whole market’
Buy to Let
Residential Purchase
New Build
Shared Ownership
Pop In – appointments not always necessary?
Marble Mortgages is a trading style of Marble Property Services Ltd which is an appointed representative of TenetLIME Ltd which is authorised and regulated by the Financial Services Authority.
MARBLE PROPERTY SERVICES AND SANTANDER COFFEE MORNING
THANK YOU TO ALL WHO ATTENDED
Marble Property Services and Santander have received two lovely letters of thanks from Jos Cervical Cancer Trust and Macmillan Care following the dontaions we were able to send of £145 to each charity.
We would like to pass on these messages of thanks to all who attended our coffee morning or bought tickets for our prize draw in October of last year
Look out for more charity events at our offices on Borough Street in 2013 !

Entries are now being taken for a local land and property
auction to be held March 2013

Is your property in need of renovation or not suitable for mortgage purposes?
Do you have land or commercial premises you wish to sell?
Do you need to sell your property within a certain timeframe?
Have you been unable to sell by standard methods?
Marble Property Services are pleased to announce that we will be offering sale by auction in conjunction with a local property auctioneer. If you think you may have land or property suitable for Auction in Castle Donington, Kegworth, Lockington, Hemington, and surrounding areas, please contact us.
If you would like to take advantage of our FREE valuation
service, please call us on 01332 811333, call in and
speak to one of our team or email
Marble Property Services were delighted to sponsor this years Christmas tree in conjunction with The Rotary Club
It was lovely to see how many people turned out for the Christmas Light switch on in the village and we at Marble certainly enjoyed leaving the office each evening by the light of the beautiful decorations.
We hope you all had a wonderful Christmas and everyone at Marble Property Services would like to wish you a Very Happy and Healthy New Year 2013
LAND AND PROPERTY AUCTION
Entries are now being taken for a local land and property
auction to be held March 2013

Is your property in need of renovation or not suitable for mortgage purposes?
Do you have land or commercial premises you wish to sell?
Do you need to sell your property within a certain timeframe?
Have you been unable to sell by standard methods?
Marble Property Services are pleased to announce that we will be offering sale by auction in conjunction with a local property auctioneer. If you think you may have land or property suitable for Auction in Castle Donington, Kegworth, Lockington, Hemington, and surrounding areas, please contact us. If you would like to take advantage of our FREE valuation service, please call us on 01332 811333, call in and speak to one of our team or email
If the answer to any of the above is Yes then SALE BY AUCTION may be the answer!
The lucky winner of our Santander/Marble Property Chocolate coin prize draw is pictured above with Teresa Jones in our Borough Street Santander office
The prize draw was open to all with a prize of 186 chocolate coins in a gift bag .
Why 186? Santanders 123 accounts has saved customers an average of £186 so we thought it would be a great way to spread some chocolately Christmas cheer!!
Look out for more prize draws and competitions in the new year
MORNINGTON COURT SANDIACRE
Are you an investor looking for new properties for buy to let? Why not visit Mornington Court Sandiacre.At Mornington Court you will find a selection of 12 x 2 bed apartments in 4 designs built to a high specification, perfect for buy to let.

With neutral decor and flooring, modern white bathroom suites and tiling, a choice of fitted kitchens including fridge, freezer, dishwashers, oven hob and extractor, these truly are ready to go buy to let properties.
The properties are all two bedroom with intercom, CCTV to main door, satellite connection, speakers to the ceilings, American style integral vacuum, perfect for modern day living.All properties have parking allocated in the gated car park with electric gates and access to a communal block paved area for seating.Full details of the properties can be found on our website, including prices which start at £84,950
The properties are starting to move quickly since the opening of the show apartment, so any interested parties should book a viewing as soon as possible to avoid disappointment.
To book a viewing or to receive further details of Saturday open days, call Marble today on 01332 811333

Marble Property Services and Santander Agency Castle Donington would like to thank all of those who entered our recent art competition.
We were delighted with the entries recieved for our recent (design your dream home) competition, which was run in conjunction with our Macmillan and Jo's Trust coffee morning.We wanted to share some of the entries and prize winners with you and are sure that you will agree the art work is wonderful!
Winning entries above were from (clockwise from top) Quinn, Katie Barlow, Alfie Woodmore, Ella Prout, Sadie Jones and Jack Barlow, Congratulations to you all!
LAND AND PROPERTY AUCTION
Entries are now being taken for a local land and property auction to be held December 2012

Marble Property Services are pleased to announce that we will be offering sale by auction in conjunction with a local property auctioneer. If you think you may have land or property suitable for Auction in Castle Donington, Kegworth, Lockington, Hemington, and surrounding areas, please contact us.
If you would like to take advantage of our FREE valuation service, please call us on 01332 811333, call in and speak to one of our team or email us ask@marbleproperty.co.uk
Fundraising Coffee Morning

Thursday October 25th 2012
at 23 Borough Street Castle Donington, DE74 2LA
Between 10.30 am and 12.30 pm
All welcome !!
Prize draw with some great prizes including:
Voucher for Family Portrait sitting
Voucher for bouquet of flowers
Spa vouchers
Nail Treatment Voucher
Golf Coaching Lesson
Champagne
and much more!
Only £1 for tickets. Call into the office anytime or on the day for tickets.
COULD YOU BE MISSING OUT ON SAVING MONEY?
THE SANTANDER 123 ACOUNT AND 123 CREDIT CARD HAVE SAVED THE
AVERAGE SANTANDER CUSTOMER
£186
YOU'VE SEEN THE ADVERTS, WHY NOT POP INTO OUR AGENCY ON
BOROUGH STREET AND SEE HOW MUCH YOU COULD SAVE!!
ASK ONE OF OUR TEAM TO CALCULATE THE SAVINGS YOU COULD MAKE
IT ONLY TAKES A FEW MINUTES AND ITS FREE!!!!
123 account and 123 Credit Card
Marble Property Services
are offering Local landlords with properties in DE72 and DE74, NG10, NG9 and surrounding areas
HALF PRICE
letting fees for September and October and November 2012
If you would like to take advantage of this offer, why now give our office a call and arrange a Free valuation and receive your Free landlord information pack
01332 811333 or email us ask@marbleproperty.co.uk
If you are new to letting our friendly team will guide you through the process, or if you are an experienced landlord we can offer a variety of services to suit your needs.
No Let No Fee
Why not give us a try!
MARBLE PROPERTY SERVICES
INVITE YOU
TO JOIN IN OUR FREE TO ENTER COMPETITION!

If you are 16 or under you can choose to either:
Design and draw your dream house on a piece of A4 paper. Let you imagination run riot, whether it be a cottage in the country, log cabin, a city apartment or space age pad, we want to see your dream home on paper!
OR
Pop into Marble property Services or Santander on Borough Street, Castle Donington, to collect a colouring sheet, there are 4 house designs to choose from including a castle and a country cottage. Colour using whatever you like, wax crayons, paint, pastels, pencil crayons or felt tips, you choose!
All we ask is that your entry reaches us by October 20th 2012 as we will be announcing the winning entries during our charity coffee morning to be held on 25th October 2012 at our offices on Borough Street. Why not send Mum, Dad, Grandma or Grandad along on the morning or if you are on your half term holiday, come along with them to see us and see if your entry is a winner!
There will be 3 age categories for prizes
Under 5
6- 10 years
11- 16 years.
There are some great prizes to be won and don't forget
ITS FREE TO ENTER!
Have fun!
Staff from Marble Property Services and Santander are delighted to be holding a
Fundraising Coffe e Morning

Thursday October 25th 2012
at 23 Borough Street Castle Donington, DE74 2LA
Between 10.30 am and 12.30 pm
There will be a range of homemade cakes, biscuits and cupcakes on offer together with tea and coffee served to you by Marble and Santander's friendly staff.
Why not pop in and enter our Prize Draw!
There are some great prizes, all donated by local businesses, family and friends
We are also running a FREE TO ENTER competition for under 16s with some great prizes, why not take a look at our news page for more information or call into the office for more details.
We would love you to pop along and join us, all we ask is a small donation towards our chosen charities MacMillan Cancer Care and Jo's Cervical Cancer Trust.
EVERYONE WELCOME !!!

Marble Property Services are delighted to announce that tenants and those who purchase residential sales properties through Marble will now be entitled to a FREE Home movers box. Another idea from Marble to help make moving home easier!
The box will be delivered to the door of your new home with your permission, free of charge, on or after your move date and will contain a variety of products, samples and money off vouchers. Previous boxes have included tea bags, toilet rolls, cleaning products, paint brushes and milk, ie lots of the items that you will need on moving day!
If you are a new tenant or have just completed on a property with us, please feel free to call our office and ask a member of the Marble Property Team how you can be included in this new scheme, its simple and FREE!
call us on 01332 811333 or email ask@marbleproperty.co.uk 
Marble Property Services were the proud sponsors of the Cake competition at Hemington Fair earlier this month.
Despite the great British Summer weather the Hemington fair organisers battled on and the venue was moved from a water logged field to the school playground and was a great sucess raising in the region of £4000!
Representing Marble were Donna Smillie and her husband Dan who took lots of persuasion (!) to taste the eight beautiful cakes entered into the competition.
The top three cakes are pictured below and look gorgeous!
Overall winner was Claire Dawson with a cake that really did look too good to eat!
Congratulations to all of the entrants to the competitons and events but in particular to the event organisers for acheiving such a great total (despite the weather!) We hope to be back next year to suport your event
Marble Property Services are delighted to welcome two new members to the Santander Team
Regular customers will already have met Robin Bailey and Teresa Jones who have joined the team to assist Katharine Rayns in the Santander Bank Agency in our Borough Street offices.
Katharine, Robin and Teresa are available for standard transactions on the Bank but will also assist customers new and old with the opening of new accounts ISAs etc. Why not call in and meet the new team and ask about accounts and offers available!
Teresa, Katharine and Robin outside the Borough Street office.

LAND AND PROPERTY AUCTION
Entries are now being taken for a local land and property auction to be held September 2012
Marble Property Services are pleased to announce that we will be offering sale by auction in conjunction with a local property auctioneer. If you think you may have land or property suitable for Auction in Castle Donington, Kegworth, Lockington, Hemington, and surrounding areas, please contact us.
If you would like to take advantage of our FREE valuation service, please call us on 01332 811333, call in and speak to one of our team or email us ask@marbleproperty.co.uk

There's no blues here 'Brother', just 'Commitments' to the new 1,2,3 and major ISA campaign. Yes, there's no need to be down in Castle Donington at the moment because there are lots of exciting things happening in our Santander Agency this month. Not only is it ISA top up and renewal time, with Santander offering a market leading rate of 4%, but there is also a new current account product packed with benefits.
And to celebrate the launch of Santanders new 1,2,3 current account and credit card Alison & Katharine rose to the challenge of best decorated office and came up with a great theme at the same time, that being the music of 'The Blues Brothers' and 'The Commitments'.
We think you'll agree they've made a great effort, although we've yet to hear if they win the prize offered by Santander Head Office.
You'll agree they both look a lot more glamourous in their outfits than the original Blues Brothers, Jake & Elroy. So when it comes to opening a new current account 'Everybody, Everbody needs' to come to Alison & Katharine.
Marble Property Services were one of the proud contributors to Castle Doningtons Christmas Tree festival held in St Edwards Church each year. Staff took great delight in decorating a tree made up of symbols of both our estate agency/letting agency business and our banking agency arm.
There couldn't have been a more enthusiastic response from the staff to the opportunity of decorating the tree and it was a privilege for us to visit the church during the festival and see our tree along with dozens of others gracing the pews while a choir sang Christmas carols.
The Marble Property Services / Santander Tree and the girls enjoying a drink in the Church!!!
Well it is Christmas
Derbyshire Life came to Castle Donington just before Christmas and asked to do a feature on Marble Property Services and a number of other local businesses. Obviously we were very proud to be involved and to offer our views on what it's like to live or work in this great village. You'll get to meet some of Marble Property Services staff and many of our friends with businesses here.
The resultant article appeared in their January issue and you can read it yourself here via this web link on pages 68-73
or here
At a time when properties aren’t meant to be moving, we’re glad to tell you a good news story.
After living in the same home for 18 years Mr & Mrs Parkinson of Huntingdon Road, went to see Bloor Homes at East Leake and reserved one of their new homes, offering their own on part exchange. Bloor Homes contacted Marble Property Services, proposing a realistic figure they would like to achieve.
We put the property on the market, deliberately waiting a few days until the sun was just right for the photo, then on 14th October put the home on the market in our window and on all websites. On the 18th Mr & Mrs Wykes from Hemington viewed, making a successful offer on the 20th.
By the 30th November they had moved in and became the happy new owners.

We're pleased to say we do get our fair share of 'Thank Yous' in the course of our business, but every now and again one lands on our desks that means a lot. So we'd like to share this lovely letter with you as we were all moved to recieve this after a long and sometimes problematic sale process.
Mr & Mrs Abbey came to see us in Autumn 2011. They have lived in their home for over 31 years and had a great deal of apprehension about the house moving process, nevertheless they had decided the time was right to move to Usk to be closer to their children.
Their house had been on the market for a year with another local agent when they approached us to see if we would take their sale over. We applied ourselves to the task and within a month found them a buyer who was in a chain. We nursed that chain through to a satisfactory completion on February 2nd and they have since left the village for pastures new. Here is their letter.
Steve Thrower
Marble Property Services
29th January 2012
Dear Steve
Re 31 Huntingdon Drive, Castle Donington, Derby
Thank you for your letter dated 12th Jan 2012. In reply we wish to thank you for the very professional service you have provided in what must be some of the most difficult circumstances we have known for some time.
Yours faithfully
Derek Abbey

Pictured Mr Abbey, Mrs Abbey and Steve Thrower from Marble Property Services
We wish Mr & Mrs Abbey every happiness in their new home in Monmouthshire. It’s been a pleasure having you as clients.

Marble Property Services is celebrating after opening their new high profile premises in Borough Street, Castle Donington. Here, we shine the spotlight on a business success story.
Six years, almost to the day since Marble Property Services first opened for business, a new chapter began with the grand launch of their New Castle Donington, Borough Street Branch.
Steve Thrower and Neil Alkins
Steve Thrower and Neil Alkins of Marble Property Services welcomed customers, friends and staff to 24 hours of events which included drinks, other refreshments and prize draws, with any money raised being matched by Marble and donated to three different charities including the Castle Donington Volunteer Centre, Breakthrough Breast Cancer and The Alzheimer Society.
Also present on the day was Amanda Halliday who gave a brief presentation to the guests about her forthcoming challenge crossing 250km of Northern Norway by dog sled inspired by her mother and on behalf of Skcin, the skin cancer charity.
Marble Property Services are Property Sales, Letting Agents, Property Managers as well as being a fully independent firm of Financial Advisers, offering the best mortgage and insurance deals to homebuyers.
When Steve set up the company in 2005 the aim was to act for clients nationwide. Over the past six years they have offered their full range of services to the public across England and Wales with satisfied customers from Kent to Northumbria.
“Initially we set up our headquarters in a central location and felt no need for a high street presence,” he said.
“We have always won work through the recommendation of clients who appreciated our services and this has got us contracts with local builders and national contracts.
“Our lettings division is pretty special, managing more than 180 properties for Armed Forces personnel who are based in Cyprus, Germany and other countries, all from our office in Castle Donington.”
However, Marble Property Services has now decided the time has come to focus more on its local clientele, hence the new branch. Marble would now like to offer the same level of customer service and products to local clients in estate agency, lettings, financial advice and property management.
To that end, to supplement the existing team, Rachel Allison has been appointed local manager to oversee business within ten miles of the branch.

Rachel Allison in Marble Property Services Office
They are also now the proud managers of the Villages Santander Agency (formerly Alliance and Leicester) and offer a range of banking services at this address too.
Rosina Burton with Steve Thrower and In the right hand photo Marble Property Service staff and 2nd from Right Guest of Honour Amanda Halliday
Rosina Burton, a local and the first person to open a new Santander account since the re-opening cut the red ribbon and declared the premises well and truly open to the public.
With only a few days to go before our Grand Launch, Marble Property Services are proud to announce a guest of honour, local mum, explorer and something of a heroine, Amanda Halliday.
Amanda is to undertake an Arctic Expedition in Northern Norway in Spring (and we use that word tentatively) 2012 accompanied by her trusty Huskies.
Come and meet Amanda on Friday & Saturday and hear all about the challenge, how you prepare, how dangerous it really is.
In light of recent events in Norway we are hoping she will assure us of the steps she is taking to come back safely.
Here's Amanda with one of her four legged friends. Don't forget to find out how to sponsor her. Amandas Challenge will provide much needed funds for the Karen Clifford Skin Cancer Charity. Amanda will undoubtedly enlighten you on why she passionately believes in this charity when you see her.
For more info here's her website http://amandahalliday.com or twitter @amandahalliday
As for the Marble Property Service / Santander Raffle taking place on Saturday 13th August. We can now reveal that Donington Park are now providing 'whole weekend' tickets for 2 at the Superbike event on September 9th 10th & 11th and Owl Spa are offering two Hoot packages
The Hoot Package
For the ultimate in seclusion and luxury, the Hayloft Suite is a haven of utter indulgence.
Enjoy the suite all to yourselves, as you and your guest gaze out across the picturesque English countryside.
This private treatment suite is complete with double experience shower and a herbal steam chamber.
Includes 'Pig in Mud Experience' and either a Manicure, Pedicure, Back Massage or Facial.
Picnic lunch and use of a robe and slippersollowing t
Following the great news last month of the re-opening of the Santander Agency for local residents, who can now continue to bank without visiting neighbouring towns, Marble Property Services (the agency managers) have now also opened a branch of their estate agents immediately next door.
Marble Property Services, have been offering their national estate agency service from another address in the village since 2007, but decided several months ago that they wanted to provide a dedicated local service from a high street premises and become a more integral part of the local community.
Now they can be found at 25 Borough Street, Castle Donington, DE74 2LA. 01332 811333.
From these new office you can access Marbles services in Estate Agency, Lettings, Property manangement and Financial Advice.
Special Opening Offers
During summer 2011, Marble Property Services are offering discounted fees for local residents whether selling or letting out homes. Call for more details.
Open Day!!
To celebrate their opening Marble Property Services are having a joint event with Santander on Friday 12th & Saturday 13th of August. On Friday evening local businesses will have a chance to meet the directors and staff of the company, whilst on Saturday morning the public will have their chance to partake in cakes and refreshments with a series of special prize draws, where the proceeds will go to charities including the Donington Volunteer Centre based in the village, Breakthrough Breast Cancer & Alzheimers Society.
The prizes on offer include F1 Grand Prix Racing memorabilia, Superbike weekend tickets for two from Donington Park, a Two Spa day packages donated by Owl House Day Spa www.owlhousespa.co.uk, and prizes from local hotels including The Priest House and Donington Manor.
While you are waiting for the open day, why not pop in and see us now and get your picture take before it’s too late, with a life size copy of Lewis Hamilton and Jenson Button.
